STORE POLICY
SHIPPING POLICY
Processing Time
We strive to provide you with the better delivery, normally, the whole processing and shipping period will take 1-2 business days.
Note regarding COVID-19
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 5-7 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!
Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
The standard of shipping and the specific delivery times
We offer worldwide free shipping for all the orders, and we can ship to the following countries:
United State, Canada, Mexico, Puerto Rico, Great British, France, Germany, Italy, Spain, Holland, Austria, Belgium, Bulgaria, Swiss, Czech, Denmark, Finland, Greece, Ireland, Estonia, Croazia, Lithuania, Luxenberg, Latvia, Malta, Poland, Portugal, Romania, Sweden, Slovenia, Ukraine, Slovakia, Brazill, Chile, Columbia, Peru, Australia, New Zealand, Japan, Hong Kong China, Taiwan China, Singapore, United Arab Emirates, Saudi Arabia.
We are temporarily unable to provide logistics services in countries other than those listed above.
Normally, it takes 7-15 business days for your order to reach you. In case of unforeseen circumstances, we will always contact you and accept a refund without any reason.
RETURNS POLICY
If you are not 100% satisfied, we offer a return or exchange for all purchases made through our site. Refunds are issued in the original method of payment.
The following requirements must be met in order for an item to qualify:
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Return: within seven (7) days of delivery date
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Exchange: within thirty (30) days of order date
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The product is unworn, unused, and undamaged
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All labels and tags are still attached
Any outerwear purchased through our Authorized Dealers can only be returned or exchanged at the original place of purchase (please note that sales terms will differ for each location).
For orders placed outside of North America, you are responsible for covering all shipping costs associated with the return or exchange.
If it is a concern about workmanship or the product is found to be defective, please refer to our Limited Lifetime Warranty.
For European shoppers, please visit here.
Face masks, headwear, and collars, cannot be returned due to safety and hygienic reasons.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments